Terms of service

Terms of Service

1. Overview This website is operated by NorthPaw. By visiting our site and/or purchasing from us, you agree to these Terms of Service. Please read them carefully.

2. Eligibility You must be at least the age of majority in your province or territory of residence to use this site or make a purchase.

3. Products & pricing All prices are listed in Canadian dollars (CAD) unless stated otherwise. We reserve the right to correct pricing errors, refuse or limit orders, and discontinue products at any time. Product colors may vary slightly from images due to screen differences.

4. Orders When you place an order, you make an offer to purchase. We may accept or decline any order. If we cancel an order after payment, we'll issue a full refund.

5. Payment Payment is processed securely through our payment providers at checkout. You confirm that you are authorized to use the payment method provided.

6. Shipping & returns Shipping timelines and return eligibility are governed by our Shipping Policy and Return & Refund Policy, which form part of these Terms.

7. Warranty Our products carry the warranty described in our Return & Refund Policy. Except as expressly stated, products are provided "as is" to the fullest extent permitted by law.

8. Acceptable use You agree not to use the site for any unlawful purpose, to infringe our intellectual property, or to attempt to disrupt the site's security or functionality.

9. Intellectual property All content on this site — including the NorthPaw name, logo, text, and images — is our property or used with permission and may not be reproduced without consent.

10. Limitation of liability To the fullest extent permitted by law, NorthPaw is not liable for any indirect, incidental, or consequential damages arising from your use of the site or our products.

11. Governing law These Terms are governed by the laws of the Province of [your province, e.g. Ontario] and the applicable laws of Canada.

12. Changes We may update these Terms at any time. The current version always applies.

13. Contact Questions about these Terms? Email northpawsupport@gmail.com.